Shipping
We deliver fast and reliablyβcheck estimated times and shipping options at checkout.
Returns & Refunds
Not satisfied? Easily request a return or refund within our policy window.
Secure Payment
Your payment is protected with encrypted checkout and trusted providers.
Warranty
Enjoy peace of mind with product warranties that cover manufacturing defects.
Track Order
Track your order status anytime with your tracking number or order ID.
Privacy Policy
Who we are
Who we are
Our website address is: https://urbanrampage.com.au.
Comments
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitorβs IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Urban Rampage website can download and extract any location data from images on the website.
Cookies
Cookies
If you leave a comment on the Urban Rampage site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Embedded content from other websites
Articles on Urban Rampage site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register at Urban Rampage site (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Shipping Information
Shipping Information
Reliable Shipping Policy
Urban Rampage provides fast, affordable shipping to supported areas. Delivery times typically range from 3 to 10 business days. Orders are processed quickly and tracking details are provided after shipment.
Return Guidelines
Return Guidelines
Easy Returns and Refunds
We stand by our products and support your rights under Australian Consumer Law. Customers can return or exchange eligible items within the warranty period, especially if the item is defective or not as described. Returns must be unused, clean, and include original packaging, tags, and accessories.
Refund Terms
Refund Terms
If youβre not satisfied and prefer a refund, weβre here to help. Once your return is received and inspected, weβll notify you of the approval and process your refund back to the original payment method. Refunds are typically issued within 3β7 business days. Please note that shipping fees are non-refundable, and sale items may be excluded.
Payment Methods & Terms
Payment Methods & Terms
We accept a variety of secure payment methods including Visa, Mastercard, PayPal, Afterpay, and more. All payments are processed securely, and your financial data is protected at every step. Orders will not be shipped until payment has been received and confirmed. If there are any payment issues, our support team will assist promptly.
Order Cancellation
Order Cancellation
We understand that plans change. You may cancel your order within 1 hour of placing it, provided it has not yet been processed or shipped. After that, cancellations may not be possible. If your order has already shipped, you can initiate a return once received. Please contact us quickly for any changes or cancellations.